Capturing Experience

What does this mean for your organization?

As members of the GI Generation age and leave their traditional volunteer roles, organizations must find ways to tap the resources of a new generation of people 50+. 

Understanding the major paradigm shift that has occurred in terms of civic engagement, and developing strategies that respond to these changes are key challenges for the nonprofit sector.


Old ParadigmNew Paradigm
Motivation Civic duty, obligation, religious commitment

Personal fulfillment, improve the world, entry to a new career, religious commitment

Preferred Service Roles Direct and indirect client service and organizational supportGreater variety of roles including management and professional services
Pattern of serviceVolunteer on a regular basisMenu of time options, flexibility
IncentivesLow expectation of compensation

Range of cash and cash-equivalent incentives

Learning opportunities

Connection to new career opportunities

Preferred management style

Close supervision and top down managementCollaboration, treated as partners, focus on team building
Job DesignOrganization-defined roles; priority on organizational needs

Balance between organizational and individual needs/ interests

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